cielo24 Status - Data Processing Delays - Reporting Tools Affected

Data Processing Delays - Reporting Tools Affected

Incident Report for cielo24

Resolved

This incident has been resolved.

Posted Apr 04, 2022 - 10:56 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 04, 2022 - 10:13 PDT

Investigating

Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.

Posted Apr 04, 2022 - 09:38 PDT

This incident affected: Portfolio, cielo24.com, and API.