Data Processing Delays

Incident Report for cielo24

Resolved

This incident has been resolved.
Posted Dec 08, 2021 - 08:53 PST

Investigating

We observed intermittent errors related to an identified issue at AWS Service. The root cause is being investigated by AWS internally.

This can cause job processing delays due to AWS outage.

We are closely monitoring for any future impact on our system.
We will provide updates until back to normal.
Posted Dec 07, 2021 - 11:05 PST