Outage in API, portfolio, and transcription tools

Incident Report for cielo24

Resolved

This incident has been resolved.

Posted Jul 21, 2021 - 08:46 PDT

Update

API, portfolio, and transcriber tools are now all operational. We'll continue to monitor for issues.

Posted Jul 21, 2021 - 08:00 PDT

Monitoring

Portfolio and transcription tools are back in service

Posted Jul 21, 2021 - 07:57 PDT

Update

Transcription tools are now functional

Posted Jul 21, 2021 - 07:56 PDT

Update

We are continuing to work on a fix for this issue.

Posted Jul 21, 2021 - 07:26 PDT

Identified

An issue has been identified affecting transcription tools, portfolio, and API.

Posted Jul 21, 2021 - 07:25 PDT

This incident affected: Portfolio, cielo24.com, and API.