Intermittent connectivity interruption

Incident Report for cielo24

Resolved

This incident has been resolved.

Posted Sep 30, 2019 - 16:19 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 30, 2019 - 10:32 PDT

Investigating

Service intermittency in the US region has been reported when accessing the cielo24 Portfolio.

We are investigating unusual intermittent connections to the Portfolio and API. Requests may occasionally time out until the issue is resolved.

Posted Sep 30, 2019 - 08:34 PDT

This incident affected: Portfolio and API.